Article ID : 00010800 / Last Modified : 10/21/2020Print

There are thick, black bars at the top and bottom of pictures when viewing on the LCD screen.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This means that the Aspect ratio setting in the camera menu is set to the 16:9 mode. This setting is good for creating photos with a wide-screen look for displaying on an HDTV.

    Change the Aspect ratio setting to 3:2 if you want to remove the black bars and return the camera back to the original aspect ratio.

    NOTE: Refer to the operating instructions of the camera if model-specific information is needed to change the Aspect Ratio setting. Manuals are posted on your model support page.