The previous/next button on my car stereo replays the same track or plays a different track
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
This occurs when you connect a USB device that contains unsupported files to the USB1 or USB2 port of the car stereo.
The car stereo skips or won't play unrecognized files and will play the next supported file instead. The number of tracks that the car stereo will play won't be equal to the number of files that you saved in your USB device if a track has been skipped. For this reason, when you press the prev/next button, the same or a recently played song may play. Make sure to delete unsupported and unplayable files from your USB device.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
