Article ID : 00198845 / Last Modified : 05/07/2019Print

ERROR: This account already exists on your device appears and you can't sign in at the Google Assistant setting

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow these steps if This account already exists appears when you select the Sign in at Google Assistant setting during the intitial setup:

    1. At the Google Assistant setting, select Skip.
    2. Complete the initial setup.
    3. On the supplied remote, press the MIC/Assistant button.

      MIC Google Assistant button

    4. Follow the on-screen directions to set up the Google Assistant.

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