Article ID : 00224055 / Last Modified : 06/25/2020

Unplug and plug in your headphones

    Unplug your headphones, clean the jack with a dry cloth, and plug in your headphones about three times. Make sure to plug it into the headphone jack firmly.

    Connect headphones cable to the smartphone

    Does the noise or skipping stop?

    • Yes, it stopped
      • The noise or skipping was likely caused by poor contact between the headphone jack and the port. Make sure to clean the jack with a dry cloth regularly.
    • No, the issue still occurs.

     

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