Article ID : 00276692 / Last Modified : 03/17/2022

A Video chat app doesn't recognize a USB camera connected to the Google TV

    IMPORTANT: This article applies only to specific products and operating systems. Check the Applicable Products and Categories section of this article for details.

    Try either of the following troubleshooting steps:

    • Restart the TV.
    • Stop the video chat app, then follow these steps to perform a Force Stop:
      1. On the remote control, press the Quick settings button.
      2. Select Settings.
      3. Select Apps.
      4. Select See all apps.
      5. Select the app.
      6. Select Force stopOK.