Follow these steps to pair your device with the headphones:
Step 1. Enable pairing mode on the headphones
Follow this procedure for a headband or in-ear headphones. For more details, refer to the Help Guide.
Manuals are posted on your model support page.
Note: For Truly Wireless headphones, refer to the model-specific Help Guide.
When you pair the headphones with a device for the first time or after initializing, the headphones automatically enter the pairing mode when you remove them from the charging case. If you put on the headphones, you will hear a notification sound and the voice guidance saying Bluetooth® pairing from the left unit.
To pair the headphones with a second device:
- Press and hold the Power button for at least seven seconds.
- The indicator flashes and you will hear the voice guidance saying Bluetooth pairing.
Note: If the pairing isn't finished within five minutes, pairing mode is canceled. If this happens, place the headphones into the charging case again and start the operation from the beginning.
Step 2. Pair your headphones with a device
Select your source device from the following list to confirm the pairing procedure:
- Walkman® player
- Android™ device (smartphone, tablet)
- iOS™ device (iPhone®, iPad®, Apple Watch®)
- Microsoft® Windows® 11, 10, 8.1
- Windows® 7
- Apple® Mac® computers
- Android TV™ (Step 2: Pair the headphones with the TV section)
Note: Not all Android TVs support the use of Bluetooth headphones or speakers. Verify your TV supports Bluetooth using the Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV? article.
If the issue still occurs
Refer to the Troubleshooting Bluetooth pairing issues article for additional troubleshooting.