Article ID : 00114691 / Last Modified : 12/03/2019

What file formats are supported by the Album, Music, and Video apps?

    You can check the Supported files and formats in the Help Guide for your TV.

    • Check the Help Guide online. Manuals are posted on your model support page.
    • Check the Help Guide on your TV:
      • Use the HOME button
        1. On the supplied remote control, press the HOME button.
        2. The next steps will depend on your TV menu options:
          • Select Apps AppsHelpHelp Guide.
          • Select HelpHelp Guide
        3. Select Using the TV with Other Devices.
        4. Select USB device.
        5. Select Supported files and formats.
        6. Click on a type of media to view the supported formats.
      • Use the HELP button
        1. Press the HELP button.
        2. Under the How to use your TV category, select Help Guide.
        3. Under Help Guide, select Using the TV with Other Devices.
        4. Select USB device.
        5. Select Supported files and formats.
        6. Click on a type of media to view the supported formats.

    Note:

    • LPCM audio format is for Home Network only.
    • 2K TV models don't support 4K video playback.
    • If the TV supports the file format but doesn't play, check if the music or video is broken. Use your computer to test the files.
    • You may be able to play back other formats not listed in Supported files and formats , but we don't guarantee proper operation.