Article ID : 00178117 / Last Modified : 12/03/2019

My OLED TV switches to screen saver mode

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This occurs when your OLED TV is idle for a certain period of time to protect the panel from image retention. Follow the steps to change the screen saver run time depending on the operating system of your TV.

    Android™ 7.0 Nougat or higher OS

    1. On the supplied remote control, press the HOME button.
    2. Select Settings Icon Settings.
    3. The next steps will depend on your TV menu options:
      • Select Device PreferencesScreen saverWhen to start.
      • Select Screen saverWhen to start.
    4. Select from the following:
      • 5 minutes
      • 10 minutes
      • 15 minutes
      • 30 minutes
      • 1 hour

    Android 6.0 Marshmallow

    1. Press the HOME button.
    2. Select Settings.
    3. Under TV category, select Daydream.
    4. Select When to daydream.
    5. Select from the following:
      • 5 minutes
      • 10 minutes
      • 15 minutes
      • 30 minutes
      • 1 hour

      Note:

      • The screen saver stops and returns to the previous screen when you operate the remote control.
      • We recommend setting the run time to 5 minutes to avoid image retention and extend the OLED panel life.