Article ID : 00197344 / Last Modified : 05/01/2019

My OLED TV screen border is wide or appears cropped

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The border of the OLED TV may seem wide or the displayed image appears slightly cropped or chipped if the Pixel Shift function is set to On. This is normal and not a malfunction of the TV.

  • We recommend setting the Pixel Shift function to On to prolong the life of the OLED display.

Related info

The OLED TV Image Sometimes Shifts