Article ID : 00246348 / Last Modified : 06/18/2020

The SD card is not being recognized by the computer when inserted into the Walkman player

    If an SD card isn't recognized when inserted into a player that is already connected to a computer via USB, follow these troubleshooting steps to resolve the issue:

    • Update the software of the Walkman player to the latest version.
    • Disconnect the USB cable from the computer and then reconnect it.
    • Insert the SD card into the player before connecting the player to the computer.