Article ID : SX689202 / Last Modified : 01/13/2020

New Android 9 Pie software available for Xperia XZ2 Premium

    Solution

    Note: Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when the update will be available for your device.

    Software build number

    • Xperia XZ2 Premium (H8116, H8166): 52.0.A.8.50

    This system software update features

    • Android security patch level: 1 May, 2019.

    Updating your device

    Note:

    • When a software update is available, the refresh button appears in the status bar.
    • To check your device's current software version, find and tap SettingsAbout phoneBuild number.

    Follow the steps below or watch the tutorial to download and install a system update from the Notifications panel.

    1. If you're using a device with multiple users, make sure you are logged in as the owner.
    2. Drag the status bar downwards to open the Notification panel.
    3. Scroll down and select the desired system update, then tap Download.
    4. When the download is finished, open the Notification panel again if it is closed, then tap Install and follow the on-screen instructions to complete the installation.

    Why hasn't my device received an update yet?

    • Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.
    • If no new software is available, it’s possible that you may not have enough free memory on your device. If your Xperia device has less than 500 MB of free internal memory (device memory) available, you do not receive any information about new software. The following notification appears in the Notification panel to warn of the lack of storage space: Storage space running out. Some system functions may not work. If you receive this notification, you must free up internal memory (device memory) before you can get notifications about new software being available.