Article ID : 00011542 / Last Modified : 07/23/2019

I forgot the 4-digit code to unlock my Reader Digital Book.

    If you forgot your 4-digit code, the only option is to do a hard reset and erase all the content on the Reader™ Digital Book. Follow the steps below if you do not know this code and need to do a hard reset:

    The steps to do a hard reset vary by model. Select your model from the list: